Robotic Process Automation (RPA) in healthcare involves utilizing software bots to automate routine and repetitive tasks, such as data entry, billing, scheduling, and claims processing. These bots mimic human actions on digital systems, aiming to enhance efficiency, minimize manual errors, and enable healthcare workers to devote more attention to patient care.
Initially, before 2010, automation in healthcare was limited to basic tools like macros, which lacked flexibility and required complex coding. RPA began gaining traction around 2010, first in finance, and then in healthcare, with use cases like patient data entry and claims handling, although adoption was slo...
